Adani Digital Labs unveils Adani Rewards — India’s first airport loyalty program for all travelers — offering rewards on dining, retail, duty-free, parking, and more with the upgraded Adani OneApp for a seamless digital airport experience.
Adani Digital Labs, the technology innovation arm of Adani Airport Holdings Limited, has made a groundbreaking move in India’s travel sector with the launch of Adani Rewards — India’s first airport loyalty program designed for every passenger.
Unlike typical airline frequent flyer programs that cater only to certain tiers of passengers, this new initiative is open to everyone — from budget travelers and business executives to shoppers visiting the airport without boarding a flight.
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What is Adani Rewards and Why It’s a Game-Changer for Indian Travelers
Adani Rewards aims to enhance the passenger experience across seven Adani-operated airports while rewarding travelers for a wide range of activities beyond flying.
Benefits include rewards on:
- Food and beverage purchases at airport restaurants
- Retail and duty-free shopping
- Airport parking reservations
- Meet-and-greet assistance
With every eligible service used, passengers earn reward points, which can be redeemed for future travel-related benefits, creating a more engaging and value-driven airport journey.
Seamless Airport Experience with the Adani OneApp
At the heart of this transformation is the enhanced Adani OneApp — a single-window digital platform for all airport services.
Features of the Upgraded Adani OneApp
- Digital Lounge Booking — Reserve seats, check credit card eligibility, and skip queues.
- Live Flight Tracking — Get real-time updates with push notifications.
- Duty-Free Pre-Ordering — Shop online and get delivery at your boarding gate.
- Advance Parking Reservations — Avoid last-minute parking hassles.
- Instant Wi-Fi Access — Connect to high-speed internet instantly.
By combining these services under one app, Adani Digital Labs is tackling common travel pain points like long wait times, lack of service awareness, and difficulty finding facilities.
Direct Lounge Access – Goodbye to Third-Party Middlemen
Earlier, many travelers relied on third-party aggregators to access lounges, but Adani’s new direct booking system eliminates that step. Passengers can now:
- Confirm lounge eligibility instantly.
- Pay and confirm seats in-app.
- Walk in without waiting or extra verification.
This improves efficiency for both passengers and airport operators.
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Expanding the Adani Airport Network
Currently, Adani operates airports in:
- Mumbai
- Ahmedabad
- Lucknow
- Jaipur
- Mangaluru
- Guwahati
- Thiruvananthapuram
The much-awaited Navi Mumbai International Airport is also in advanced stages and will soon join this network.
A new 150-seat Adani Digital Labs office in Ahmedabad will act as a hub for innovation, ensuring continuous upgrades in customer-focused airport technologies.
Official Statement from Adani Digital Labs
Srushti Adani, Director of Adani Digital Labs, said:
“This marks the first phase of a broader strategy to deliver an exclusive digital-first experience to passengers. The new ADL aims to infuse energy, diverse ideas, and unparalleled expertise into its operations.”
This commitment reflects Adani’s vision to position Indian airports among the most passenger-friendly in the world.
Why This Matters for India’s Aviation Industry
With global air travel becoming more competitive, airports are no longer just transport hubs, but experiential destinations.
Adani’s initiative:
- Enhances customer engagement.
- Integrates technology with travel.
- Creates a consistent brand presence across airports.
For frequent flyers and occasional travelers alike, Adani Rewards could redefine airport experiences nationwide.